After-Sales Services
AMPOWER’s after-sales services primarily include fault repairs, maintenance, and technical consultations, all conducted by trained technicians from the original manufacturer.
We regularly inspect and maintain equipment to ensure its quality, provide upgrade options to extend its lifespan, and oversee operations with our environmental health and safety specialists for enhanced safety.
Fault Repairs
Our team of experts conducts on-site inspections to diagnose faults.
If the issue occurs within AMPOWER’s warranty period, we promptly procure necessary materials and parts and dispatch a team to complete the repairs, minimizing disruptions to our customers’ operations.
Maintenance
Our professional technicians inspect the site and offer various maintenance plans for customer approval.
Upon confirmation, we procure required materials, deploy our team for service, and ensure customer satisfaction before invoicing.
Technical Consultations
Our technical team provides prompt responses to customer inquiries regarding updates or modifications to generator control systems, customized parallel panels for system integration, load management, generator configurations, grid synchronization, and unit testing.